Privacy Policy
Effective Date: May 21st, 2025
At MassDetailPro, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
-
Name
-
Phone number
-
Email address
-
Service address or location
-
Vehicle details
-
Payment information (processed securely via third-party providers)
Non-Personal Information
-
Browser type and version
-
IP address
-
Pages visited and time spent on our site
-
Device type and operating system
This data helps us improve our website and provide a better user experience.
2. How We Use Your Information
We use your information to:
-
Schedule and manage appointments
-
Communicate with you regarding your service
-
Process payments
-
Respond to inquiries or feedback
-
Send updates or promotions (only with your consent)
-
Improve our website and services
3. Photos and Vehicle Images
MassDetailPro may take before-and-after photos of your vehicle as part of our detailing process. These photos may be used for:
-
Quality control and service verification
-
Marketing purposes, including use on our website, social media, or promotional materials
We will not include any personal information (such as license plate numbers, addresses, or faces) in publicly shared photos. If you prefer not to have your vehicle featured in any marketing content, simply let us know before or during your appointment.
4. How We Protect Your Information
We take your privacy seriously and implement industry-standard measures to protect your personal data from unauthorized access, misuse, or disclosure. These measures include:
-
Secure servers and encrypted connections (SSL)
-
Restricted access to customer information
-
Use of trusted third-party payment processors
We do not sell, rent, or share your personal information with third parties for marketing purposes.
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
-
Analyze site traffic and performance
-
Remember your preferences for future visits
You can choose to disable cookies through your browser settings, but this may affect how certain parts of the site function.
6. Third-Party Services
We may use third-party tools for scheduling, payments, and analytics (e.g., Google Analytics, Stripe, or Square). These services have their own privacy policies and practices, which we encourage you to review.
7. Your Rights & Choices
You have the right to:
-
Access or update your personal information
-
Request deletion of your information
-
Opt out of promotional communications
-
Decline the use of your vehicle’s images for marketing
To make any of these requests, contact us at Massdetailpro@gmail.com or call 774-414-4893.
8. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated date. Continued use of our website or services indicates your agreement to the revised terms.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
MassDetailPro
Phone: 774-414-4893
Email: Massdetailpro@gmail.com
Website: www.Massdetailpro.com